Information Collection and Use

Thank you for using ITVL Solution Software ("the App" or "the Website") provided by ITVL Solution. ("ITVL Solution," "We," "Us," or "Our"). This Privacy Policy explains how ITVL Solution collects, uses, maintains, and discloses information collected from users ("You" or "Users") of our mobile or desktop application and websites. By accessing or using the App or Website, You consent to the collection, use, transfer, storage, disclosure, and other processing of Your information as described in this Privacy Policy.

This Privacy Policy applies to all ITVL Solution applications and websites and does not cover the practices of third parties that ITVL Solution does not own, control, or manage, including any third-party websites, services, applications, or businesses ("Third-Party Services"). We encourage You to review the privacy policies of Third-Party Services that You access.

If You do not agree to the provisions of this Privacy Policy, please do not access or use the App or Website. ITVL Solution may update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our App or Website. Your continued use of the App or Website after any modifications to this Privacy Policy constitutes Your acceptance of such changes.

1. INFORMATION WE COLLECT THROUGH OUR APP/WEBSITE

1.1 Personally Identifiable Information

ITVL Solution may collect personal information that identifies You in various ways, including information submitted during the download and installation of the App or during registration for other activities or features offered through the App or Website. This may include Your name, mailing address, email address, phone number, gender, nationality, postcode, and other relevant personal information. We collect such information only if You voluntarily submit it to us or provide access to it through social networking sites connected to the App or Website. You have the option to refuse to provide Personally Identifiable Information, but it may limit Your use of the App or Website or certain features.

1.2 Non-personally Identifiable Information

2.1 Use of Personal Information

ITVL Solution may use Your personal information for the following purposes:

• To control Your access and use of the App or Website
• To communicate with You and provide customer support.
• To customize Your experience using the App or Website.
• To send relevant information based on Your preferences and demographics.
• To send periodic emails regarding company news, updates, or related product/service information.
• To respond to inquiries, questions, or requests made by You.
• To improve our App or Website's features and functionality.
• To analyze user behavior and usage patterns to enhance the user experience.
• To prevent or take action against activities that violate our User Agreement, Terms and Conditions, or applicable laws.

3. HOW WE PROTECT USER INFORMATION

3.1 Data Security Measures

ITVL Solution takes appropriate data collection, storage, and processing practices and security measures to protect Your personal information, including encryption and SSL (Secure Socket Layer) technology for secure data transmission. However, please note that no security measures can provide absolute protection, and we cannot guarantee the security of information transmitted through unauthorized access, hardware or software failures, or other unforeseen circumstances. It is Your responsibility to prevent unauthorized access to Your account and personal information.

4. SHARING USER'S PERSONAL INFORMATION

4.1 Information Sharing Practices

ITVL solution does not sell, trade, or rent Your Personally Identifiable Information to third parties.

4.2 Disclosure of Information

In certain circumstances, we may be required by law or litigation to disclose Your personal information. We may also disclose information about You if we believe it is necessary for national security, law enforcement, or other issues of public importance.

5. COOKIES

5.1 Use of Cookies

When You access the App or Website, we may use "cookies" for record-keeping purposes and to enhance Your experience. Cookies are small text files placed on Your computer or mobile device's hard drive that store information related to Your activities and preferences on the App or Website.

5.2 Ad Targeting Cookies

ITVL Solution and our service providers may use advertising cookies to deliver ads that are more relevant to You and Your interests.

5.3 Managing Cookies

You can choose to disable cookies by adjusting Your web browser settings. However, disabling cookies may affect the functionality and Your experience with the App.

6.YOUR CHOICES REGARDING YOUR INFORMATION

6.1 Marketing Communications

If You receive marketing or promotional emails from ITVL Solution and wish to opt out, You can follow the instructions provided in those emails or contact us at info@itvlsolution.in Even if You opt out of marketing emails, You may still receive non-promotional emails regarding Your account or ongoing business relations with ITVL Solution.

7. CHANGES TO THIS PRIVACY POLICY

7.1 Updates to Privacy Policy

ITVL Solution may update and revise this Privacy Policy from time to time. The revised Privacy Policy will be posted on www.itvlsolution.in We recommend periodically reviewing this page to stay informed about any changes. Your continued use of the App or Website following the posting of changes indicates Your acceptance of the revised Privacy Policy.

8. CONTACT US

8.1 Contact Information

If You have any questions, concerns, or inquiries regarding this Privacy Policy or Your interaction with the App or Website, please contact ITVL Solution at info@itvlsolution.in